See what users did on your site with pixel
perfect replay.
See which elements on your site
customers are engaging with.
Visualize all your customer data with
dashboards for every team.
Get alerted to customer experience issues
on your site automatically.
Collect feedback directly from your
customers and discover issues.
Discover technical issues with your site
impacting customer experience.
Monitor the customer experience in your
iOS and Android applications.
FEEDBACK BUTTON
Our fully brandable feedback button fits in seamlessly with your brand and gives your users a simple way to tell you they how they feel.
It’s highly configurable so you decide exactly which pages to show and hide it on.
FEEDBACK REPLAY
No more searching for more information about a specific piece of feedback, UserReplay gives you everything you need in one place.
Instantly replay a user’s session where they left feedback.
See the issue exactly as they saw it and fully understand the context around the feedback they left.
You’ll also get access all the technical data recorded by UserReplay – helping you identify what caused the issue in the first place.
Easily visualize the most common customer feedback themes to see which problems users are having most often.
Quantify how much revenue each issue is causing you using our rich revenue and basket data to understand which issues to prioritize.
Find out which pages on your site are causing the most user frustration.
FEEDBACK ALERTS
Get alerted in Slack, Microsoft Teams or by Email the second a new feedback term starts trending.
Jump straight into the session replay for the customer feedback session to see exactly what happened, all with one click.The complete customer experience toolkit.