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Session Replay
See what users did on your site with pixel
perfect replay.

Clickmaps & Scrollmaps NEW
See which elements on your site
customers are engaging with.

Dashboards
Visualize all your customer data with
dashboards for every team.

Alerts & Automations
Get alerted to customer experience issues
on your site automatically.

Feedback & Survey NEW
Collect feedback directly from your
customers and discover issues.

Technical Inspector
Discover technical issues with your site
impacting customer experience.

App Analytics
Monitor the customer experience in your
iOS and Android applications.
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Free ecommerce checkout audit

Get your website’s ecommerce checkout process audited by a UserReplay conversion and UX expert

We’ll review your checkout against 30 criteria, and provide you with an itemised report outlining how it performed. With actionable recommendations on how you can improve sent back in 72 hours.

A 30+ item best practice checklist covering:

Cart Experience – are customers able to easily edit and amend their carts?
Address Validation – is your site following best practice with regards to address validation?
Shipping Costs – is your checkout flow clear and transparent about the available shipping options? Are click & collect options integrated within the flow?
Payment Validation – are you properly handling customer card errors, and providing a best in class payment UX?