Blog

27th July 2020

Customer Experience Trends 2020: what’s out, what’s in, and what’s next

The biggest CX trends taking us into 2021.

20th July 2020

These 11 leading ecommerce podcasts are essential for Ecommerce Professionals

11 ecommerce podcasts that are essential if you want to benefit from a wide range of experiences, failures and successes.

22nd June 2020

8 common ecommerce frustrations that keep customers away (and proven strategies to win them back)

In a survey we conducted, we found that a poor ecommerce customer experience would cause 53% of customers to abandon the site permanently.

Our new eBook is here: eCommerce Risks & Opportunities During COVID-19

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