This year shoppers and retailers lose almost a week of holiday shopping, thanks to a U.S. Thanksgiving Day that’s six days later than last year. This places digital teams under greater pressure, as retailers need to achieve higher revenue gains in less time
The Holiday Season eBook is your survival kit. Because it’s packed full of customer behavior predictions. Such as CX pitfalls to be aware of and best practice advice to ensure you are on the right side of your revenue targets.
Predicting the future is not for the faint-hearted at the moment. The pandemic has changed many aspects of life that we never would of envisage
In the hyper-competitive world of eCommerce, conversion is King and video can be a powerful friend in that battle.
When you run or manage an eCommerce business, there’s almost no limit to what your competitors can do — or how many of them there can be.
10 times. That’s how much your website traffic could surge this peak season. And when demand spikes, how well will your systems take the strain?
Black Friday generated more than $7 billion in the United States alone in 2019, so it’s a huge deal for online brands. But with so
What can we expect from Black Friday, Cyber Monday, and the holidays this year? That’s the exact question we’re aiming to answer in our latest
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