This year shoppers and retailers lose almost a week of holiday shopping, thanks to a U.S. Thanksgiving Day that’s six days later than last year. This places digital teams under greater pressure, as retailers need to achieve higher revenue gains in less time
The Holiday Season eBook is your survival kit. Because it’s packed full of customer behavior predictions. Such as CX pitfalls to be aware of and best practice advice to ensure you are on the right side of your revenue targets.
