Product

Session Replay
See what users did on your site with pixel
perfect replay.

Clickmaps & Scrollmaps NEW
See which elements on your site
customers are engaging with.

Dashboards
Visualize all your customer data with
dashboards for every team.

Alerts & Automations
Get alerted to customer experience issues
on your site automatically.

Feedback & Survey NEW
Collect feedback directly from your
customers and discover issues.

Technical Inspector
Discover technical issues with your site
impacting customer experience.

App Analytics
Monitor the customer experience in your
iOS and Android applications.
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Category: Customer Experience

Customer Experience

VoC shouldn’t be feared — customers want to share positive feedback with you

You’d be forgiven for fearing customer feedback a little but we all know positive feedback is a force for good too. However, when as many

Customer Experience

10 examples of unique eCommerce user experiences (and what you can learn from them)

Because leading eCommerce websites are not just easy to use, they provide a superior buying experience. Here’s 10 of our favorites.

Customer Experience

Introducing the Customer Experience Score (CXS). What is it? And why does your ecommerce business need one?

Delivering quality customer experience should be a priority for every business. But don’t just take it from us. The stats speak for themselves. More than