We are proud to announce that UserReplay have been awarded their ISO/IEC 27001:2013, the global standard for Information Security Management Systems.
By achieving the internationally recognized ISO/IEC 27001 certification (registration number IS 662212), UserReplay has demonstrated its commitment to Information Security Management in the development and implementation of its software solutions globally, and signaled the further strengthening of its credentials in the Customer Experience Analytics sector.
About UserReplay Certification
The certification is an internationally recognized information security management standard which ensures organizations can apply a framework to business processes to help identify, manage and reduce risks to information security, and considers not only IT but all business operations. UserReplay’s certification of the ISO/IEC 27001:2013 certification achievement demonstrates an organization’s ability to meet compliance requirements, which in turn increases external and internal customer satisfaction.
UserReplay sought to undertake the ISO/IEC 27001:2013 certification in response to our commitment to protecting Customer data to the highest possible standard and as part of our dedication to providing the highest possible information security management in the digital customer experience analytics industry.
Commenting on UserReplay’s ISO/IEC 27001: 2013 certification, John Thompson, CEO, said:
“This is a strategic attainment for us. Ultimately, we want to continuously improve the services we offer to our customers, and we are proud to add this certification. This is a reflection of the focus we have had in this area since we started-out, proving our readiness to meet our customers’ compliance requirements.”
‘We work continuously to ensure that we not only meet, but exceed the requirements of a growing organization serving a demanding industry. We have a huge appetite for ensuring that our customers receive the benefit of rigorous yet swift business processes and robust security systems. This is a major step forward in UserReplay demonstrating its commitment to Information Security Management and will positively help in co-operating with our customers’ compliance requirements,’ he adds.