Keeping one eye on the competition is essential in business. Especially in eCommerce, where both the commercial opportunity and a user’s expectations are always on the rise.
But actually doing that competitor analysis? That’s another story.
If you don’t have time to research 2021’s biggest eCommerce brands and how they’re operating, don’t worry — because we’ve done it for you.
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➔ Which sectors are pushing forward (and which are lagging behind)?
➔ How are brands fighting to secure extra on-site sales?
➔ How common are chatbots adn video reviews really? And how are brands using them today?
➔ What role do loyalty schemes currently play?
➔ When it comes to returns, what’s a decent window of time — and how does that differ across sectors?